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FAQs

Your Questions Answered

Here are the most common questions customers ask us about.

Orders & delivery

Where is my order?

How long does delivery take?

Do you deliver outside the UK?

My order arrived damaged, or something is missing.

Can I change my delivery address after ordering?

The product

How many do I take, and when?

What's in it, and are there allergens?

Can I take it alongside other supplements or medication?

Is there anyone who shouldn't take it?

How should I store it?

Subscription & billing

How does the subscription work?

How do I skip, pause or cancel?

When will I be charged?

How does the subscription work?

How do I update my card or billing details?

Can I get a refund?

Everything else

When are Sleep and Performance available?

Do you sell wholesale or work with stockists?

How do I unsubscribe from your emails?

FAQs

Your Questions Answered

Here are the most common questions customers ask us about.

Orders & delivery

Where is my order?

How long does delivery take?

Do you deliver outside the UK?

My order arrived damaged, or something is missing.

Can I change my delivery address after ordering?

The product

How many do I take, and when?

What's in it, and are there allergens?

Can I take it alongside other supplements or medication?

Is there anyone who shouldn't take it?

How should I store it?

Subscription & billing

How does the subscription work?

How do I skip, pause or cancel?

When will I be charged?

How does the subscription work?

How do I update my card or billing details?

Can I get a refund?

Everything else

When are Sleep and Performance available?

Do you sell wholesale or work with stockists?

How do I unsubscribe from your emails?